You may return most new, unopened items within 30 days of delivery for a full refund. We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.).
You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).
If you need to return an item, simply login to your account, view the order using the "Complete Orders" link under the My Account menu and click the Return Item(s) button. We'll notify you via e-mail of your refund once we've received and processed the returned item.
Do you still seed your new plants?
Forget about that! RootEasy™️ is by far the fastest, natural way to grow new plants, and too without disturbing your existing plant.
RootEasy pods use the ancient method of air stratification method, which is about growing roots directly on the branches, reproducing a more mature plant faster than normal propagation methods. It allows you to see propagation results within 4-8 weeks for many species after installation.
Pods are durable and can be used over and over again as many times as you like
Cloning with RootEasy™️ is a child's play. It just takes 3 steps and you're done.
Step 1. At the position where rooting is needed, peel off the bark to a width of about 0.8in-1in (2-2.5cm). Be sure to peel the bark clean! Step 2. Put moist moss or garden soil into the plant root growing box. Step 3. Wrap the plant root growth box filled with damp moss or garden soil around the stripped bark
Finally, roots appear from peeled area and within few weeks you get a fresh, healthy plant🌱. Now, you can plant it in the ground :)
RootEasy™️ pods are absolutely safe for the mother plant and do not cause any damage to it.
Because only a small branch on the mother plant is used for rooting, it grows with the mother plant, so breaking after rooting will not have any effect on the mother plant, nor it interferes with the natural growth of the plant. Also, the RootEasy™️ pods can enhance plant resistance and prevent plant root rot.
What's more? Compared with other plant propagation techniques, the success rate is far higher.
One of the main benefits of using our pods is that with this method your new tree will have the same characteristics of the parent tree and the same (or close to the same) age as the original tree.
Therefore, the propagated tree will begin fruiting much sooner than a tree grown from seed and sometimes even from store bought trees.
So, you never have to buy a new tree again, saving you tons of money each season, as our pods are reusable however many times you want.
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